Refund policy
At Motive Studio, we take pride in the quality of our products. Please read our return policy carefully before making a purchase.
Return Window We accept return requests within 7 days of delivery. After 7 days, we are unable to offer a return or exchange.
Eligibility To be eligible for a return, your item must be:
- Unworn and unwashed
- In the same condition you received it
- In its original packaging with all tags intact
Non-Returnable Items
- Sale or discounted items
- Items damaged due to misuse or improper care
Exchanges We offer one free size exchange per order, subject to availability. To request an exchange, contact us within 7 days of delivery.
How to Initiate a Return Email us at motivestudio.in@gmail.com with your order number, reason for return, and photos of the item. We will respond within 2 business days.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection. Approved refunds will be processed to your original payment method within 5–7 business days.